Customer Information

1. Identity of the Seller

LEMBERG CAVIAR UK LTD 
8 Chandos Close
Amersham
HP6 6PJ
United Kingdome


Tel.: +44 208 945 7577
E-mail: [email protected]

Registration number: 13600536
VAT identification number: 390843574

2. Information on the formation of the contract

The technical steps leading up to the conclusion of the contract, the actual conclusion of the contract and the corrective measures available shall be in accordance with Section 2 of our General Terms and Conditions of Business (Part I).

3. Contractual language, storage of the wording of the contract

3.1. Contractual languages: English, Russian.

3.2. We shall not store the entire wording of the contract. Prior to submitting the order via the online shopping basket system, the contract details can be printed out using the browser’s print function or saved electronically. Once we have received the order, you will be sent the order details, the legally stipulated information for distance selling contracts and the General Terms and Conditions of Business again by e-mail.

3.3. For requests for offers outside the online shopping basket system, you will be sent a binding offer by e-mail containing all contract details which you can print out or save electronically.

4. Main characteristics of the goods or service
The main characteristics of the goods and/or service are specified in the article description and the additional details on our website.

5. Prices and payment terms

5.1. The prices listed in the respective offers and shipping costs are end prices. They contain all price components including any applicable taxes.

5.2. Shipping costs are not included in the purchase price. These can be viewed by clicking the corresponding button on our website or are specified in the respective article description; they are also shown separately during the order process and must be paid additionally by you unless you have been assured free delivery.

5.3. The methods of payment available to you can be viewed by clicking the corresponding button on our website or are specified in the respective article description.

5.4. Unless otherwise stated for the various payment methods, claims for payment from the concluded contract are due immediately.

6. Delivery terms

6.1. The delivery terms, delivery date and any supply restrictions, where applicable, can be viewed by clicking the corresponding button on our website or are specified in the respective article description.

6.2. To the extent that you are a Consumer, it is stipulated by law that the risk of accidental loss or accidental deterioration of the sold goods during shipment shall only transfer to you when the goods are handed over to you, irrespective of whether the consignment is insured or not. This shall not apply if you have independently commissioned a transport company that has not been specified by the Entrepreneur or another person authorised to perform the shipment.
If you are an Entrepreneur, delivery and shipment shall be at your own risk.

7. Statutory warrants for defects

7.1. Liability for defects with regard to our goods shall be determined by the “Warranty” provision in our General Terms and Conditions of Business (Part I).

7.2. As a Consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to inform us and the transport company as soon as possible of any complaints. Should you fail to do so, this shall have no effect on your statutory warranty claims.

Last updated: 15 October 2021

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